Shipping Policy
A legal disclaimer
At Creative Outdoor Pots, we strive to provide a seamless shopping experience, including efficient shipping of our high-quality products. This Shipping Policy outlines our delivery options, costs, and terms for orders placed through our website.
Delivery | Pick up
Free Delivery within Metro Melbourne
We are pleased to offer free delivery on all orders over $495 within Metro Melbourne. This service is designed to make your shopping experience more convenient and cost-effective.
Delivery Areas
Our free delivery service applies to the following areas within Metro Melbourne. If you are unsure whether your location qualifies, please feel free to contact us.
Order Processing Time
Once your order is placed, it will be processed within 1-3 business days. You will receive a confirmation email once your order has been organised and we will arrange a delivery time with you.
Delivery Times
Delivery times may vary based on your location within Metro Melbourne, but you can typically expect your order to arrive within 3-7 business days after order. Please note that external factors, such as weather conditions or traffic, may affect delivery times.
Order Under $495
For orders under $495, please collect it from our showroom - 817 High Street, Reservoir, VIC 3073
Contact Us
If you have any questions regarding your order, delivery times, or our shipping policy, please don’t hesitate to reach out to our customer service.