Terms & Conditions

Once the pots (Goods) are delivered, the plastic wrapping must be removed to prevent damage to the painted finish. The wrapping is intended to protect the pots during storage and transport.

Creative Outdoor Pots may come with pre-drilled drainage holes or may require drilling to ensure proper water flow. Check that the holes are clear before planting. Place a layer of fibreglass flyscreen over the bottom of the pot, covering the drainage holes to contain large soil particles. Avoid using geo-fabric or similar materials as they can clog.

​

Fill the pot with high-quality, free-draining potting mix. Avoid regular soil as it retains excess water, which can harm the plant and damage the pot’s exterior. Ensure the pot is elevated to allow proper drainage, even on permeable surfaces like decking or turf. Pot feet or plastic window packers, available from most hardware stores are ideal for this.

​

Failure to follow these guidelines can lead to structural damage to the pot. The Customer is responsible for installation and use, and Creative Outdoor Pots is not liable for improper installation or use.

​

Any modifications, such as blocking drainage holes, drilling, painting, or using geo-fabric, will void the warranty. Additionally, the pots are not designed to be directly connected to drainage systems or PVC pipes. Doing so will also void the warranty.